The following are the most frequently asked questions by clients looking to have Jaymarc AV provide them a new system:
Our process involves detailed review, engineering of the system, completing a site survey and receiving your approval before ordering any equipment. This ensures a quality design and installation. The entire process typically requires 4-6 weeks. Larger systems can take a bit longer, and smaller systems may take less time.
Can it be expedited?
This process can be expedited, but may require overtime and/or rush shipping charges for equipment. These additional costs are billed to the client.
Jaymarc AV provides a complete warranty on all design, installation and materials, for a period of one year. Our only exclusions are consumer electronics and owner furnished equipment. (Travel time may be excluded for some locations.) In addition, we offer extended warranties and scheduled maintenance for our clients in a very cost effective yearly service agreement program.
What is the manufacturer’s warranty?
All the manufacturers we work with have at least a one year warranty. Many, in fact, have warranties anywhere from 2 to 5 years.