Location: Renton, WA
Iora Health are primary care clinics with multiply locations in the Puget Sound. Their core philosophy of “patients at the center” (restoring humanity to healthcare) is reinforced by their belief in the importance of patient privacy. For this reason they installed conversational masking systems in all their clinics.
Sound Masking System:
Sound masking enhances patient privacy and reduces the intelligibility of confidential conversations. This has become important in the medical setting because of the Health Insurance Portability and Accountability Act (HIPPA), which requires providers to implement safeguards to protect patient information. As you can imagine, ensuring speech privacy in exam rooms, hallways, and open counter areas is particularly important in the medical setting.
Maintaining a patient’s confidentiality by way of sound masking is a cost effective way to greatly enhance and influence patient satisfaction.
Do you have any questions on medical sound masking and HIPPA privacy requirements?