FAQs Archive - Jaymarc AV

Q: What are your terms of payment?

We have two popular methods. Our most common method is to bill out 40% of the total cost in advance, with the balance due 30 days after installation is complete and the system has been approved. The other method of payment is through progress billing that is based on an approved schedule of values.

Q: Will you accept a credit card for payment?

No, we do not accept credit cards for payment of systems. We will, however, accept credit cards for payments of service as this is sometimes the only payment method available to the client.

Q: Who owns the programming of the system? Do we get a copy?

You, the end user, will own the program. After completion of the project, and as part of the close out documentation, we provide a copy of the program to you. This close out documentation also includes your warranty statement, manuals on your systems’ components, and as-built drawings on how the system went together.

Q: What is your client privacy policy?

Jaymarc AV will never use our clients name, site pictures or statements made in any of our promotional materials, or in any other manner, without prior written consent from an authorized person in the organization. We understand the importance and respect our client’s privacy. This is part of our company culture and is discussed with all of Jaymarc’s employees.